Effective Date: [Insert date]
Last Updated: [Insert date]

At At Your Service SARL ("we," "our," "us"), operating under the brand Paris Property Concierge, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the EU General Data Protection Regulation (GDPR) and other applicable law.

1. Information We Collect

1.1 Information You Provide to Us

We collect personal information directly from you when you:

  • Fill out a contact form or subscribe to our newsletter.

  • Email us or communicate with us in any other way.

This information may include:

  • Name

  • Email address

  • Phone number

  • Address

  • Property-related details (if applicable)

1.2 Information We Automatically Collect

When you visit our website, we collect certain data automatically:

  • IP address

  • Browser type and version

  • Device information (e.g., mobile or desktop)

  • Pages visited and time spent on our site

  • Referral source (how you found our site)

1.3 Cookies

Cookies are small files stored on your device that help us improve your browsing experience. For more information, see Section 5: Cookies Policy.

2. How We Use Your Data

We process your personal data to:

  • Provide property management and concierge services.

  • Respond to inquiries or requests submitted via the website.

  • Send newsletters or promotional communications if you’ve opted in.

  • Analyze website traffic and improve our website.

  • Fulfill legal obligations.

We only process your personal data when we have a valid legal basis, such as your consent, a contractual necessity, or compliance with legal obligations.

3. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your data with:

3.1 Service Providers

Third-party service providers that help us operate our business (e.g., hosting providers, email marketing platforms, analytics services).

3.2 Legal Authorities

If required by law, or to protect our legal rights, we may disclose your information to courts, regulators, or law enforcement agencies.

4. Your Rights Under GDPR

If you are an EU/EEA resident, you have the following rights regarding your personal data:

  • Right to Access: Request access to the data we hold about you.

  • Right to Rectification: Request corrections to inaccurate or incomplete data.

  • Right to Erasure ("Right to be Forgotten"): Request deletion of your data, subject to legal obligations.

  • Right to Restriction: Request that we limit processing of your data.

  • Right to Data Portability: Request that we transfer your data to another service provider in a structured format.

  • Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.

  • Right to Withdraw Consent: If you have given consent, you can withdraw it at any time.

To exercise your rights, please contact us at christine@parispropertyconcierge.com.

5. Cookies Policy

Cookies are small text files placed on your device to enhance your browsing experience.

5.1 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality.

  • Analytics Cookies: Help us understand how visitors interact with our site.

  • Marketing Cookies: Track browsing habits to deliver targeted advertisements.

5.2 Managing Cookies

You can manage your cookie preferences by:

  • Adjusting your browser settings.

  • Clicking the "Cookie Settings" link at the bottom of our website.

For detailed information, please see our Cookies Notice [Insert link if applicable].

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Security Measures

We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised "Effective Date."

10. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: christine@parispropertyconcierge.com

  • Phone: +33 (0)6 15 76 62 47

  • Office Address: 41 avenue le Nôtre 92420 Vaucresson France

Politique de Cookies

Que sont les cookies ?
Les cookies sont de petits fichiers texte stockés sur votre appareil lorsque vous naviguez sur notre site web. Ils servent à améliorer votre expérience utilisateur, analyser le trafic, et personnaliser le contenu.

Types de cookies que nous utilisons :

  1. Cookies essentiels : Ces cookies sont nécessaires au fonctionnement de base du site.

  2. Cookies analytiques : Ces cookies nous aident à comprendre comment les visiteurs interagissent avec notre site afin d'améliorer sa fonctionnalité.

  3. Cookies marketing : Ces cookies suivent vos habitudes de navigation pour personnaliser les publicités et mesurer l'efficacité des campagnes marketing.

Gérer vos préférences de cookies :
Vous pouvez gérer vos préférences de cookies via :

  • Les paramètres de votre navigateur pour désactiver les cookies non essentiels.

  • Le bouton "Paramètres des cookies" situé en bas de notre site web.

Pour plus d'informations, veuillez consulter notre Politique de confidentialité ([Insérer le lien vers la page de politique de confidentialité si applicable])